Manual Handling Objects

I would like to tell you how much I enjoyed the course. Glen was an exceptional teacher. He made us all feel comfortable and supported us as well as preparing us for the assessments. I felt confident in his ability and he seemed very knowledgeable answering all of our many questions. I was very pleasantly surprised how interesting this course was. Glen made the course engaging, his descriptions were clear, his feedback was always constructive and he was always very positive and cheerful even at 9pm on a Monday. I will be recommending this course to others and would like you to pass on my thanks to Glen. He is truly an asset to your company.

Having never taken a first aid course, it really helped me learn about helping someone whether a family member or a stranger. I now know what to do and how to deal with a potential life threatening situation. I thought Brian was fantastic.

Completed a 2 day Paediatric First Aid course today. Glenn was a brilliant trainer and despite the serious nature of the course we still had the odd giggle. I now feel confident enough to deal with an emergency situation however I hope I never have to use my newly learnt skills! Thank you Glenn (and of course Bob)

Training was really good enjoyable and broken down very well.

I am writing to offer some feedback around the recent training that Nigel recently received courtesy of SMBC Early Years. Nigel has a training background himself and he came back from the course full of compliments for ‘Glenn' from First Response, he said the trainer was supportive, informative and very professional. He delivered the course at an even pace to cater for the participants learning need, he demonstrated patience when members in the group did not fully understand anything, the occasions for which were in themselves few and far between. The course was enjoyable and he certainly benefited from the updates that it included. We will be recommending your services.

I attended a first aid course last Saturday at the KEC in Kingshurst, Birmingham. I have worked in the NHS for 14 years and have never received such a fantastically delivered first aid course in all them years. Your tutor "Tom" was professional, encouraging and really supportive throughout the session. The way he delivered the information was really impressive and made everyone on the course feel comfortable enough to ask and answer questions without feeling the embarrassment of being wrong. He also kept the group engaged an interested and eager to have a go at the practical element. I really feel I came home with a really good understanding of areas I haven't had training on before and have a better understanding of the bits I knew. I think this man is credit to your company he is a fantastic tutor, Thank you, One very impressed childminder to be!